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Private Policy
New City Property Services
New City Property Services (hereinafter referred to as “We”), understand the importance of protecting personal information and we strive to constantly create appropriate measures to keep information confidential and handled in an appropriate manner in accordance with the Laws regarding the protection of personal information, relevant guidelines, and the policies stated below.
(1) Appropriate collection of personal information:
Where personal information is collected, we comply with all relevant Laws and Regulations. We collect information only when necessary for conducting our business.
(2) Purpose for use of personal information:
We will only use personal information obtained for business purposes, unless required by a competent authority. When we collect information in writing, notice or disclosure of the reasons for the information collection will be provided, unless otherwise required by Law.
We also disclose our purpose of collecting and utilizing personal information on our website.
(3) Handling of personal information:
We manage personal information in accordance with this Policy.
In addition, we strive to constantly be taking the most appropriate measures against unauthorized access and computer viruses, and we employ strict data management to prevent loss, damage, falsification, and leakage of personal information.
(4) Compliance with laws and regulations:
We comply with all relevant Laws and Regulations, including the Protection of Personal Information Act and our own company policies.
In addition, we conduct education and training for our officers, employees, contract employees, temporary employees and part-time employees so that they recognize the importance and appropriate handling of personal information.
(5) Compliance with laws and regulations:
We are always improving our compliance programs for personal information protection and we are continuously planning, implementing and maintaining our compliance programs.
Purpose of Use
Personal information received from customers (including name, address, date of birth, employer, annual income, telephone number, e-mail address, etc.) will be used for the following purposes.
1. Scope of business and purpose of use
(1) Scope of business
- For management and operation of properties and facilities
- For consulting regarding maintenance and management of properties and facilities
- For owning, leasing, selling/buying and brokerage of properties and facilities
- For operating a business for real estate transactions
- For designing, directing and subcontracting of civil engineering and construction
- For designing, directing and subcontracting of interior finishing, carpentry, roofing and painting work
- For designing, directing and subcontracting of steel structuring, paving, water utilities and landscaping work
- For designing, directing and subcontracting of electrical, telecommunication and plumbing work
- For mediation, sales and repair of building material, residential facilities, furniture and fixtures, interior equipment, and others
- For checking and maintaining drainage systems and facilities for septic tanks
- For providing loans
- For operating and managing shopping centers, recreation halls, coffeehouses, restaurants and hotels
- For the sale of postage stamps, revenue stamps, phone cards and cigarettes
- For the sale and renting of office equipment
- For renting cars
- For businesses related to labor dispatching
- For residential services including caretaker home visits regulated under the Long-term Care Insurance Law
- For conducting non-life insurance business and insurance business based on the Automobile Liability Security Law
- For conducting businesses related to soliciting life insurance
- For conducting general travel agency business
- For lending/leasing movable estates
- For all other businesses related to or in connection with the activities described in each of the previous items
(2) Purposes of Use
- For conducting the businesses described above and for conducting related business
- For introducing sales activities
- For analyzing customer trends or researching or analyzing product development and after-sales service
- For providing services related to non-life insurance operations
- For responding to various inquiries and requests for documents
We do not, except in the following cases, provide personal information to third parties without obtaining the prior consent of our customers (and once consent is provided, we will immediately cease provision of personal information at the request of the customer):
- Cases where consent from the customer is given
- Cases based on legal requirement
- Cases in which the provision of personal information is necessary for the protection of life, body, or property of an individual and in which it is difficult to obtain the consent of the customer
- Cases in which the provision of personal information is especially necessary for promoting the sound growth of children and in which it is difficult to obtain the consent of the customer
- Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the customer might impede the execution of the operations concerned.
The personal information we possess may be shared between New City Corporation and us. When sharing information, each company receiving personal information shall protect the information utilizing equal or better standards than what New City Property Services presently employs. In addition, we will secure responsibility for the management of the personal information.
4. Responding to demands from customers
In the event that a customer should demands disclosure, correction, deletion or updates of personal information the company possesses, the customer should contact us at the address and telephone number indicated below.
(1) Contact
Please contact the following with requests regarding the disclosure or correction of your personal information or to cease utilization of your personal information. Those wishing to inquire or make suggestions in relation to such should also contact us at the following details.
<New City Property Services Co., Ltd.>
(Contact on personal information]
Address: 3-2-31 Roppongi, Minato-ku, Tokyo 106-0032
Phone: 03-6229-6201
(2) Procedure for disclosure of personal information
Please contact us through the following procedures |
| Fee for Disclosure of Personal Information |
Postal money order of 600 yen |
Fee for Inform the Purposes of Use,
Correction, Addition, Deletion of
Contents, Cease Usage and Delete |
Free |
| Application Method |
Application Form |
| Attachments |
Self Application
- Identification Document (please send one of the following)
Copy of Driver's License
Copy of Passport Photo
Copy of Health Insurance Certificate
Copy of Alien Registration Certificate
Copy of identification issued by a public organization which includes name and address
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Representative Application
- Documents to verify Representative (please send one of the following)
(Arbitrary Representative)）
Power of attorney with registered personal seal and certificate of a seal impression
(Representative for those Declared Incompetent)
Copy of original document for judgment of initiating guardianship or certificate of registered matters
(Minors)
Copy of Health Insurance Certificate or Residence Certificate or other documents that indicate relationship between the customer and the representative
- Identification Document
* Same as Self Application above
- Identification Document of the Representative
* Same as the Self Application above
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5．Disposal of personal information
Personal information is disposed of five (5) years after there is no longer any reason to utilize the customer information on file (termination of contract, or for other reasons).
Provision of Personal Information to Third Parties
We may provide customer information to group companies (New City Corporation, New City Property Service and partnering companies involved in the performance of operations) for the purposes of use mentioned above.
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